A client reported that custom images added to UberMenu menu items would vanish immediately after saving. The issue occurred consistently across all menu items. After investigation, Freshy identified that the “Inherit Featured Image” setting within UberMenu was unintentionally overwriting manually uploaded images. Disabling this option resolved the problem entirely.
Issue background
The client was managing their navigation through UberMenu in the WordPress dashboard. When they attempted to add a custom image to a menu item, the image appeared correctly during editing but disappeared after saving.
This behavior was reproducible across all menu items, regardless of the image file or browser used.
Diagnosis
Freshy’s developer inspected the UberMenu settings within the WordPress admin and noticed that the “Inherit Featured Image” option was enabled for the affected menu items.
This setting instructs UberMenu to automatically use the featured image of the linked page as the menu item’s image. When a page does not have a featured image, UberMenu interprets this as “no image available” and removes any manually uploaded image from the field.
Essentially, each time the menu was saved, UberMenu was overwriting the custom image selection with an empty value, causing the image to disappear.
Resolution steps
To fix the disappearing image issue in UberMenu:
- Access the WordPress dashboard
Go to Appearance → Menus and open the UberMenu editor for the affected menu. - Edit the affected menu item
Click on the UberMenu Options button for the item where the custom image was disappearing. - Disable the “Inherit Featured Image” option
Under the Image Settings section, locate the checkbox labeled Inherit Featured Image and uncheck it. - Re-upload your custom image
Use the image selector to upload or choose the desired custom image from the media library. - Save the menu
Click Save Menu and refresh the front end to confirm that the image remains visible after saving.
After following these steps, the custom image successfully persisted after saving and appeared correctly on the live site.
Final outcome
Once the “Inherit Featured Image” setting was disabled, the UberMenu images began saving and displaying correctly.
This confirmed that the issue was not caused by caching, file permissions, or a plugin conflict — only by the configuration of the UberMenu settings.
Freshy verified the fix across multiple menu items, ensuring consistent behavior site-wide.
Technical takeaway
The UberMenu “Inherit Featured Image” option can be helpful for sites that automatically pull images from featured posts or pages. However, when manually setting custom images, this feature can unintentionally override user uploads.
If custom menu images keep disappearing:
- Check whether Inherit Featured Image is enabled.
- Disable it for any menu item that uses a manually uploaded image.
- Re-upload the image and save again.
This simple configuration check can save hours of troubleshooting for WordPress site managers and developers.
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