How Freshy ensures ongoing ADA website accessibility compliance
Issue background
A client under Freshy’s retainer plan required a periodic review of their website’s ADA (Americans with Disabilities Act) compliance. As part of Freshy’s accessibility maintenance workflow, the development team performs quarterly audits using automated scanning tools and manual checks to identify and resolve new accessibility issues.
This particular review aimed to verify the site’s compliance status after prior remediations, focusing on newly flagged errors in the accessibility report.
Diagnosis
During the latest review, the project manager compared the most recent ADA audit results against a previous scan to identify any new issues. The audit tool had retained some resolved warnings, so only three medium-severity items were identified as new. The task was to determine whether these were legitimate errors or false positives that did not impact usability.
Resolution steps
Freshy’s developer followed a structured process for ADA remediation:
- Audit analysis – Exported the most recent accessibility report and filtered for newly introduced issues.
- Verification – Manually reviewed each flagged element using browser DevTools and accessibility checkers to confirm accuracy.
- Implementation – Added ARIA (Accessible Rich Internet Applications) roles to key template files such as
header.php,footer.php, andindex.php. Verified that each structural region (header, navigation, main, footer) was properly defined to improve screen reader compatibility. - Testing – Re-ran accessibility scans and performed manual keyboard navigation tests to ensure compliance and confirm that the site met WCAG 2.1 AA standards.
- Documentation – Logged the updates in the shared ADA compliance tracking sheet and marked two other flagged items as false positives with explanatory notes.
Final outcome
After applying ARIA roles and confirming the fixes, all three reported issues were resolved. The final accessibility report showed no outstanding medium- or high-severity concerns. The client’s site remains compliant with WCAG 2.1 AA standards and continues to be included in Freshy’s quarterly ADA accessibility review cycle.
This process not only maintained legal compliance but also reinforced Freshy’s proactive approach to inclusive web design — ensuring every site meets modern accessibility standards while delivering a seamless experience for all users.
Need help improving your website’s accessibility?
Whether you need a one-time audit or ongoing ADA and WCAG compliance monitoring, Freshy can help your organization stay compliant and user-friendly.
👉 Contact Freshy to schedule an accessibility review today.
