Freshy, a leading NY & DC based WordPress web design and development agency, is looking to hire a remote full-time Inside Sales Coordinator.
The ideal candidate must have extensive experience in sales, client-facing communication, and the digital agency / website design agency industry, and be highly motivated to excel in a fast-paced, results-driven environment.
Primary position responsibilities
- Execute ongoing sales activities and manage client relationships to achieve sales targets
- Ensure effective and consistent communication with clients through various channels (calls, video calls, emails, etc.)
- Scope, price, and manage sales proposals to ensure accuracy, competitiveness, and alignment with client needs
- Maintain high standards of sales performance by ensuring that all deals are executed with excellence and that what we sell is driving positive customer experiences
- Foster and grow strong relationships with clients, ensuring satisfaction, retention, and loyalty through personalized attention and professional service
- Assist and provide creative problem-solving support to other sales team members and the company as a whole
- Track and report key metrics to the Sales Team Lead such as, but not limited to: meetings booked, proposals sent, conversion rate, MRR growth, forecasting future sales performance, etc.
Requirements
- 3+ years of digital, website, or similar sales or account management experience
- Excellent communication and interpersonal skills
- Excellent organizational skills & detail-oriented
- Ready to work in a fast-paced environment
- Customer service/support experience a plus
- Understanding of and experience with WordPress, web design/dev, DNS, light HTML & CSS preferred
- SEO and other digital marketing knowledge a plus
Freshy is seeking a candidate who will take initiative and approach our client relationships with a confident and positive attitude in a fast-paced environment.
Benefits
- 401(k)
- Flexible schedule
- Paid time off
- Hardware stipend
Salary
- Compensation commensurate with experience, skills, and location of candidate.
Please note: this is a remote work position with working hours based on Eastern Time Zone (ET)
Apply
Please send the following info to [email protected]
- Cover letter
- Resume
- Work samples/examples
- Salary or hourly rate range