Ben Giordano talks Process at Refresh Binghamton

Ben is a Binghamton, NY native and the founder of Freshy. Since 2011, Freshy has grown exponentially into the largest in-house WordPress web design & web development agency on the east coast, offering website design services. Ben’s day-to-day now includes finding ways to improve platform, product, services, and experiences to best serve the Freshy customer and client base. His obsession with customer service and support best practices — as well as process-driven design — continues to flow through Freshy. When Ben is not with the Freshy team you can usually find him hanging out with his wife and four children in Upstate NY.